Employee Experience: Taking a Page from the CX Playbook
Apply marketing best practices to transform your employee experience
Is there any doubt that great customer experiences are connected to superior employee experience?
Deloitte data shows that approaching your employee experience in the same fashion you approach your customer experience and getting the right technology in place to manage the process has helped brands achieve 22% greater employee engagement.
We’re entering a seemingly golden age of customer experience where companies can now use data to develop in-depth personas they then use to develop a buyer’s journey specifically tailored to each unique customer. So why aren’t companies using these same techniques and data to develop more engaging employee journeys?
CMSWire, Workgrid, and Erika Heald for teamed up for a 30-minute webinar that will teach you how to transform your employee experience by applying marketing best practice.